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Privacy Policy

Privacy Policy

At Aromen BVBA, accessible from https://aromen.be/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by aromen.be and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Data Controller of your information is Aromen BVBA based in Drieslaan 58 8560 Gullegem, Belgium , owner of this website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • What are your data protection rights?
  • About Coockies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

  • Personal identification information (Name,  email address, phone number)
  • Your company details required to send you an invoice

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Signup to our newsletter
  • Contact us using chat or contact form on our website
  • we use Google Analitics, it collect information about your visits as anonymous user – we do that to better know what you are looking for and to deliver better user experience
  • we use HotJar service, it records your behaviour on our website as anonymous user, we do that to improve user experience on this website

How will we use your data?

Our Company collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Improve user experience on our website

How do we store your data?

Our Company securely stores your data at encrypted hardrive, and 3party software like maichimp, gmail, hotjar(anonymous data), google analitics(anonymous data).

Our Company will keep your anonymous data for 1 year. Once this time period has expired, we will delete your data automaticly from google analitics and hotjar.

Mailchimp data would be kept as long as you wish to receive our newsletter. After a year you will be asked again if you want still receiving it.

Your invoice data will be kept for 5 years.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Write to us: [email protected]

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information check our Cookies Policy.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 July 2021.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Data Administrator: Aromen BVBA